Draft — review before publishing. Written from how Shipspec actually handles data, but not yet reviewed by a lawyer. Bracketed details still need filling in.
Last updated 1 October 2026
Refunds and cancelling
Cancel Pro any time in two clicks. You keep Pro until the end of the period you've paid for.
Cancelling
Go to your account and choose Manage billing, then cancel. Your subscription won’t renew, and Pro stays active until the end of the current billing period. After that you return to the free plan.
Refunds
[Your refund rule — for example: “If you’re not happy, email us within 14 days of your first payment for a full refund.”] Payments are handled by Dodo Payments, our merchant of record, who processes any refund to your original payment method.
Questions
Email [support email] and include the email address on your account.